Privacy Statement

This Privacy Statement describes how Harrison International Recruitment Agency (HIRA) collects, holds, uses, and discloses your personal information, and how we maintain the quality and security of that information.

Harrison International Recruitment Agency (HIRA) is committed to ensuring that individuals’ personal and sensitive information is managed safely in accordance with relevant legislation. This statement outlines what you can expect from HIRA when your personal information is collected, held, and used.

Harrison International Recruitment Agency (HIRA) (“HIRA”, “we”, “us”, “our”) values and respects your privacy. We are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations.

This Privacy Statement outlines how we handle personal information for both candidates seeking employment and employers seeking recruitment services.

What is personal information?

“Personal information” means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not. This may include information that identifies you directly (such as your name) or indirectly.

Why do we collect information?

We collect personal information to provide recruitment and related services, including connecting candidates with potential employers and assisting employers in finding suitable candidates.

This includes assessing suitability for roles, managing job applications, facilitating recruitment processes, and communicating relevant opportunities or services.

We may also use your personal information to contact you about job opportunities, candidates, recruitment updates, and other services that may be relevant to you.

What personal information do we collect?

The personal information we collect depends on your interaction with us as a candidate or employer.

For candidates, this may include:

  • Full name
  • Contact details (email address, phone number, address)
  • Date of birth
  • Employment history and qualifications
  • Resume/CV and supporting documents

 

For employers or clients, this may include:

  • Name and contact details
  • Company name and business information
  • Job requirements and role descriptions
  • Communication records with HIRA

 

In some cases, we may collect sensitive information where necessary and permitted by law. We will only collect such information with your consent or as required or authorised by law.

You are not required to provide personal information to us. However, if you do not provide certain information, we may not be able to provide recruitment services.

How do we collect your personal information?

We collect personal information directly from you when you:

  • Submit an application or enquiry
  • Upload your resume or documents
  • Communicate with us via phone, email, or online forms
  • Subscribe to updates or marketing communications

 

We may also collect personal information from third parties such as referees, employers, or publicly available sources where appropriate and permitted by law.

How do we use your personal information?

We use your personal information to:

  • Match candidates with suitable job opportunities
  • Assist employers in identifying and contacting suitable candidates
  • Facilitate recruitment and hiring processes
  • Communicate with candidates and employers
  • Assess suitability for roles or candidates
  • Provide recruitment and related services
  • Improve our services and operations
  • Comply with legal and regulatory obligations

 

We may also use your information for marketing purposes where you have provided consent.

Disclosure of personal information

We may disclose your personal information to:

  • Prospective employers (for candidates)
  • Candidates (for employers, where relevant to recruitment processes)
  • Service providers (such as IT and hosting providers)
  • Professional advisers
  • Regulatory authorities where required by law

 

We only disclose information where it is reasonably necessary for our recruitment activities or required by law.

Overseas disclosure

As part of our recruitment services, your personal information may be transferred or disclosed to employers or service providers located outside Australia, including in the Philippines.

We take reasonable steps to ensure that overseas recipients handle your information securely and in accordance with applicable privacy laws.

How do we protect your personal information?

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, including:

  • Secure systems and databases
  • Restricted access to authorised personnel only
  • Use of appropriate technical safeguards (for example, antivirus software and firewalls)

 

Where possible, we may use de-identified data.

Online Activity

Cookies

Our website may use cookies, which are small files stored on your device that help improve your browsing experience and remember your preferences.

You can modify your browser settings to decline cookies, although this may affect website functionality.

Website analytics

We may use tools such as Google Analytics to understand website usage and improve our services. This data is generally anonymous but may be linked to individuals in certain circumstances.

reCAPTCHA

Our website may use Google reCAPTCHA to protect forms from spam and abuse. This service may collect information such as your IP address and user interactions with the website. This data is processed in accordance with Google’s Privacy Policy and Terms of Service.

Direct marketing

We may send you marketing communications about job opportunities, services, or updates that may be of interest to you, where you have provided consent.

You can opt out at any time by following the unsubscribe instructions or contacting us.

Access and correction

You may request access to, or correction of, your personal information by contacting us. We will take reasonable steps to ensure your information is accurate and up to date.

Complaints

If you have concerns about how we handle your personal information, you may contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Retention of information

We will only retain your personal information for as long as necessary for our business purposes or as required by law.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Data breaches

HIRA will comply with applicable data breach notification obligations under relevant privacy laws.

Security

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

How to contact us

If you have a question or concern in relation to our handling of your personal information, or if you would like further information about this Privacy Statement, please contact us:

Email:               admin@thehira.org
Address:        PO Box 5183, Algester, QLD 4115

Last updated: 27 March 2026